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Shipping and Return Policies

Shipping:

$10.95 Flat Rate Shipping for all fishing rods and on orders up to $49.99

  • Orders less than or equal to $49.99 will be shipped via USPS Priority Mail
  • Applies only to shipments within the continental U.S.

Free Ground Shipping on orders over $50

  • Orders greater than $50 will be shipped for FREE via USPS Priority Mail
  • Applies only to shipments within the continental U.S.
  • Offer does not include weekend delivery.
  • Offer is not retroactive on prior purchases.

Free Shipping Exceptions: All fishing rods are subject to the flat rate shipping of $10.95, even on orders of $50 or more. Please call 940-668-2573 or email info@lakeprotackle.com if you think you would like to request expedited shipping.

Returns 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at veronica@pondking.com. 

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at veronica@pondking.com and send your item to: Lake Pro Tackle, 5900 West US Highway 82, Gainesville TX 76240, United States. 

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

Shipping 
To return your product, you should mail your product to: Lake Pro Tackle, 5900 West US Highway 82, Gainesville TX 76240, United States 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.